I have received many reports that Veterans are being contacted by "Patient Care Group" representing that they are helping administer VA prescriptions and stating that the pharmacy billing procedures have changed and they are therefore requesting Veteran credit card numbers for prescription payments in advance of filling their prescriptions.  This is false.  VA does not call Veterans asking to disclose personal financial information over the phone.  VA has not changed its processes for dispensing prescription medicines.

Veterans Service Organizations Liaison
Office of the Secretary of Veterans Affairs